If you prefer, you may email us. A representative will respond to your e-mail within 24 hours (excluding weekends and holidays).
Maybe you're a phone person? You can reach us by phone from 7:30 am to 5:30 pm (Pacific Time) Monday through Friday, excluding holidays.
ODS and Delta Dental have always treated all member information as confidential. If you are sending an email inquiring about your own protected health information, it is likely that we will be able to assist you.
If you are inquiring on another member under the plan, you will need to call Customer Service. Depending on your relationship to the person you are inquiring on, we may require a verbal approval or written authorization in order to discuss their protected health information if we don't already have one on file.
ODS observes the following holidays. Business offices will be closed.
New Years:
Memorial Day:
Independence Day:
Labor Day:
Thanksgiving:
Christmas:
January 1st
May 26th
July 3rd, 4th
September 1st
November 27th, 28th
December 25th, 26th